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Last month my team, the Customer Solutions Center, celebrated Customer Service Week with some great laughs, great food and great comradery. It was a great time to celebrate our successes in 2017 and to look forward to the new projects coming up in 2018. We take great pride in providing outstanding service and support to all of our customers and fellow employees.
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I get asked this question quite often when speaking with the public and it is a great question. In fact, sales people typically have a 30 second “elevator” speech prepared as a response when asked about the company they work for. In my opinion, as a Rhinebeck Bank Branch Manager, there is not an easy 30 second, answer I can give, and I’d like to tell you why.
Fall in the Hudson Valley is one of the most beautiful times of year! There are so many fun things to do and we want to share them with you!
I had the honor of visiting the 9/11 Tribute Museum in Manhattan this past week. Mark Malone, VP Area Sales leader and I traveled down to film our 9/11 Tribute episode of Wake Up with Rhinebeck Bank. This experience was extremely moving. We saw artifacts from the tragic event, learned about 9/11 and heard from survivors. These survivors had so much to share.
Last year Rhinebeck Bank started a Mentor Program for our employees. The goal was to attract quality new hires, develop leaders within our organization, and retain high-potential employees. We are happy to say that we recently rolled out our second class of Mentors/Mentees, and have more than 50 employees participating in this very well received program.
A Mentor Program pairs a more experienced professional with a less experienced individual. The focus of the mentor/mentee relationship is to support the growth and development of the mentee, with the mentor being a source of support, insight and knowledge.
In a previous blog I wrote I asked the question, "will brank branches disappear?" In that blog I made the following statement:
“As a local Community Bank, we see the importance of locations where our customers can conduct business with a financial professional, whether it is a simple cash transaction with a teller or a complex transaction where a face to face meeting with a Banker would be helpful.”
CONVENIENCE: what does that mean to you? In today’s fast paced world convenience is an important factor for many people as they go about their daily routine.
For some, convenience is not the first consideration. Some people may go to a particular gas station for the price or the brand of gas. Some go to a certain grocery store because they like the variety in the store or the meat or produce they can get there.
Rhinebeck Bank is a Community Bank; we are a bank that is centered in this community and focused on this community’s growth. We pride ourselves on having the products and services you need for your journey. Our goal is for you to save, your business to grow, and for our communities to thrive. We achieve these goals by being: Local, Involved, and Responsive.
Rhinebeck Banks believes in the local community. We live local and we know the people here. We have an understanding of the area, the businesses that flourish in our community, and most importantly we know YOU.
Most of us have heard the phrase “You never get a second chance to make a first impression.” This is especially true during a job search.
Your resume is usually the first impression you will make on a potential employer. I am amazed that in our technology driven world, so many resumes are submitted with typos or errors. One recent resume I received included years of employment “20o9 to 2015”. How did that error even happen?!? If the first work product you show to an employer has errors, what does that say about the work you will produce for them? Not much.
The first Automated Teller Machine (“ATM”) in the U.S. opened in New York City on September 2, 1969.This original ATM was designed to dispense cash when a valid plastic card was used. By the 1980’s ATMs became widespread, handling many transactions that human bank tellers could perform. ATMs went on to revolutionize the banking industry.